Georgina Gombera
@georginagombera
Director-level customer success and marketing leader driving measurable growth through client retention and data-backed campaigns.
What I'm looking for
I’m an approachable, results-driven customer success, client account management, and marketing professional with over 20 years of experience supporting global brands and managing remote teams. I balance empathy with efficiency, using digital tools and analytics to deliver measurable business growth and stronger customer satisfaction across international markets.
Most recently at TBWA Paragon, I managed USD $5M in annual media spend across six key clients, improving ROI by 25% through strategic channel allocation. I coordinated a remote team of 12 specialists and 8 external vendors across three time zones, achieving a 98% on-time project delivery rate. By leveraging Google Analytics and Tableau, I delivered actionable insights that boosted media efficiency by 30%.
As Media Director at Adforce Namibia, I developed and executed media strategies for eight national and international clients, increasing qualified lead generation by 20% YoY. I mentored and managed 10 hybrid and remote media professionals, exceeding campaign KPIs by 15% on average. I also produced detailed performance dashboards that drove USD $1.2M in cost savings for clients through data-driven optimization.
Earlier, as a Brand Manager / Marketing Consultant, I designed 15+ brand strategies across Southern Africa, achieving an average 30% growth in brand visibility and recognition. I managed cross-border marketing campaigns in five countries to ensure message consistency and compliance, and I directed creative development for 10 major product launches and rebrands.
Experience
Work history, roles, and key accomplishments
Media Specialist
TBWA Paragon
Nov 2024 - Apr 2025 (5 months)
Managed USD $5M in annual media spend across six clients, improving ROI by 25% through strategic channel allocation. Coordinated a remote team of 12 specialists and 8 vendors across three time zones, achieving a 98% on-time delivery rate and increasing media efficiency by 30% via analytics insights.
Media Director
Adforce Namibia
Jan 2021 - Aug 2024 (3 years 7 months)
Developed and executed media strategies for eight national and international clients, increasing qualified lead generation by 20% year over year. Mentored and managed 10 hybrid and remote media professionals, exceeding campaign KPIs by 15% on average, and produced dashboards that delivered USD $1.2M in client cost savings.
Brand Manager / Marketing Consultant
Various Clients
Jan 2005 - Dec 2020 (15 years 11 months)
Designed and implemented 15+ brand strategies across Southern Africa, driving an average 30% growth in brand visibility and recognition. Led cross-border campaigns in five countries and directed creative for 10 major product launches and rebrands while maintaining brand consistency and compliance.
Education
Degrees, certifications, and relevant coursework
IMM GSM
Postgraduate Diploma in Marketing Management, Marketing Management
Post Graduate Diploma in Marketing Management with an expected completion in 2027 at IMM GSM in Namibia.
Institute of Marketing Management (IMM)
Diploma in Marketing Management, Marketing Management
Diploma in Marketing Management completed in 2007 at the Institute of Marketing Management (IMM) in South Africa.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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