Georgeton Barsaman

I’m a detail-oriented Healthcare Customer Service Representative with a strong foundation in US healthcare insurance. I focus on eligibility, claims, authorizations, appeals, and referrals, while keeping every interaction accurate and compliance-driven.

In my recent role with BCBS of Florida (Teleperformance Philippines), I verified member eligibility and clearly explained plan benefits. I processed claims and pre-authorizations efficiently, resolved inquiries and complaints promptly, and investigated appeals and grievances to ensure fair, timely outcomes.

I’m dedicated to providing exceptional service and helping patients get the care they need. I coordinate referrals with providers, communicate professionally through multiple channels, and stay organized to handle complex issues without losing accuracy.