Mariel Anne Sanchez

I am a Healthcare Support Specialist with hands-on experience in claims processing, prior authorizations, EOB interpretation, and claim denials resolution. I focus on accurate documentation, HIPAA-compliant communication, and clear explanations to providers and members.

At Optum Services Solutions I handled complex provider inquiries, clarified denial reasons, assisted with coding corrections, and maintained precise case records. In my current role with DME Services Solutions I process durable medical equipment claims, coordinate benefits verification, and resolve claim-related concerns efficiently.

My background in customer service and volunteer administrative roles sharpened my communication, problem-solving, and attention to detail. I pursue continuous learning through certifications in writing and digital marketing to improve documentation and stakeholder communication.