At Lloyd’s Underwriters, I handled complex inquiries from brokers and clients about policy terms, claims procedures, and underwriting decisions. I also processed insurance documents and maintained client and policy records in line with Canadian insurance regulations.
At Christorey Computer Limited, I generated leads, promoted products, and followed up with prospects through to purchase. I coordinated with internal teams to provide customers with accurate information about product availability, payments, delivery, and technical services.
At Oxygen x Finance, I responded to customer enquiries across multiple channels and explained how to access and use the company’s financial services. I coordinated with internal teams to resolve issues and process customer requests.
