At Dominion Consulting Limited, I conducted outbound cold calls to introduce consulting services and business solutions. I generated and qualified sales leads by identifying potential customers and assessing their needs.
At Heirs Insurance Ltd, I handled calls about policy updates and supported retention campaigns to re-engage lapsed or inactive customers. At Linkage Assurance Plc, I followed up with prospects, met and often exceeded call and lead-generation targets, and assisted in improving telemarketing scripts.
