Looking for a job

Abimbola Ilepe

@abimbolailepe1

Customer service representative who drove outbound sales campaigns at Dominion Consulting Limited and handled insurance policy updates.

Nigeria

Message

At Dominion Consulting Limited, I conducted outbound cold calls to introduce consulting services, qualify sales leads, and explain available business solutions.

At Heirs Insurance Ltd, I handled calls about policy updates and supported retention campaigns. At Linkage Assurance Plc, I followed up with prospects, met and often exceeded call targets, and assisted in improving telemarketing scripts.

Experience

Work history, roles, and key accomplishments

Cold Caller

Dominion Consulting Limited

Jan 2025 - Sep 2026 (1 year 8 months)

Conducted outbound cold calls to prospective clients to introduce the company's consulting services, business solutions, and professional offerings. Generated and qualified sales leads by identifying potential customers, assessing their needs, and determining suitable business opportunities.

Cold Calling Lead Generation Sales Communication Skills Objection Handling

Outbound Officer

Heirs Insurance Ltd

May 2023 - Nov 2024 (1 year 6 months)

Coordinated with underwriting and policy issuance teams, ensuring timely dispatch of policy documents and verification of customer data for accuracy and completeness. Handled outbound calls related to policy updates, such as beneficiary changes, address modifications, and product upgrades, while adhering to compliance protocols.

Outbound Calling Policy Administration Customer Verification Compliance Retention

Telemarketer

Linkage Assurance Plc

Apr 2021 - Mar 2023 (1 year 11 months)

Followed up with prospects via phone and email to nurture interest, clarify questions, and drive policy conversions. Met and often exceeded daily call targets, lead generation quotas, and monthly campaign performance benchmarks.

Telemarketing Lead Generation Follow up Communication Skills Scripting