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Adeleke Olanrewaju

@adelekeolanrewaju

Dynamic and results-driven Senior Salesforce Administrator with over 5 years of extensive experience

Dynamic and results-driven Senior Salesforce Administrator with over 5 years of extensive experience in Sales Cloud, Service Cloud, Experience Cloud, Marketing and NPSP. Managing, customising, optimising salesforce environments to drive business growth and efficiency. Demonstrated expertise in salesforce configuration, data management and system integration, with a strong focus on enhancing user experience and maximising CRM capabilities. Proven ability to lead and collaborate with cross-functional teams, delivering high-impact solutions that align with organisational goals. Adept at troubleshooting, implementing best practices, and training users to leverage salesforce to its fullest potential. Committed to continuous learning and staying current with the latest salesforce advancements and industry trends to provide innovative solutions.

Experience

Work history, roles, and key accomplishments

Senior Salesforce Administrator

Paragon Customer Communication

Jun 2023 - Aug 2024 (1 year 2 months)

Led the implementation and customization of Salesforce CRM, optimizing lead conversion and sales processes. Developed custom dashboards and reports, managed Sales Cloud, and integrated third-party applications. Provided training and support to end-users while ensuring data integrity and compliance.

Third Party Integrations Salesforce CRM Einstein Analytics Sales Cloud Custom Dashboards Data Integrity Security Compliance Lead Management User Training Technical Troubleshooting

Salesforce Administrator

Florence Nightingale Foundation

Administered and maintained the Nonprofit Success Pack (NPSP) for the Florence Nightingale Foundation, ensuring system security and data integrity. Customized the NPSP, developed reports, and integrated Salesforce with other tools to enhance operations. Collaborated with teams to implement solutions and monitored system performance.

Salesforce NPSP Data Loader Custom Objects Workflows Reports Dashboards User Management System Audits Integration Security Management

Field Service Consultant

Diebold Nixdorf

Jan 2021 - Sep 2021 (8 months)

Designed and implemented Salesforce solutions for an MSP client, achieving significant productivity and customer satisfaction improvements. Managed the Salesforce solution life-cycle, including user management, security settings, and data analytics. Provided training and support to enhance user adoption.