Gayani Batapola

I am a highly organised and adaptable customer service professional with experience across retail, office administration and community services.

I have a proven track record of streamlining office operations, improving data management and delivering excellent customer service in roles such as Office Administrator, Rehabilitation Centre Coordinator and Retail Volunteer.

I excel at data entry, Microsoft Office, accurate record-keeping, cash handling and coordinating logistics; colleagues note my attention to detail, confidentiality and problem-solving under pressure.

I am committed to social inclusion, staff training and fostering positive team environments, and I look for opportunities to apply my organisational skills to improve processes and customer experience.