FNFatima Nakuda
@fatimanakuda
Resourceful employee with a talent for customer service improvements.
United KingdomWhat I'm looking for
I am a dedicated and resourceful employee with a strong foundation in customer service and administrative oversight. My experience includes developing and maintaining a healthy customer pipeline, consistently attracting new business opportunities, and enhancing customer service processes. I pride myself on my ability to work well in team environments and my reputation for hard work and punctuality.
Throughout my journey, I have gained valuable skills through various volunteer roles, including my current position at the British Heart Foundation, where I have developed retail expertise and learned to manage a cash register. Additionally, my involvement with the Gateway College Student Union has allowed me to hone my leadership and event planning skills. I am eager to apply my knowledge and gain practical experience in a professional setting.
Experience
Work history, roles, and key accomplishments
Retail Volunteer
British Heart Foundation
Jan 2023 - Present (2 years 5 months)
Volunteered as a retailer, gaining hands-on experience with cash register operations and general retail tasks. Continuously developing retail expertise through ongoing commitment to the organization.
Student Union Member
Gateway College Student Union
Jan 2023 - Present (2 years 5 months)
Actively participated as a member of the Student Union, contributing to the planning and organization of various college events. Demonstrated strong teamwork and event coordination skills.
Salon Assistant
Local Salon
Jan 2023 - Present (2 years 5 months)
Gained valuable customer interaction skills and provided excellent customer service in a salon environment. Developed a strong understanding of client needs and satisfaction.
Education
Degrees, certifications, and relevant coursework
Gateway College
Foundation Diploma, Health and Social Care
Activities and societies: Member of the Gateway College Student Union, volunteered to help plan events.
Currently studying for a Health and Social Care Level 3 Foundation Diploma.
Moat Community College
GCSE, Various Subjects
Completed GCSEs in Maths, English, Science, Art, and Religious Education. Also studied BTEC Health and Social Care Level 2 and Food Cooking.
Unknown
Apprenticeship, Nursing Associate
Undertook an apprenticeship in a Nursing Associate role from 2023 to 2025. Was unable to continue due to family circumstances.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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