Gage Luce

I've led operations and performance teams at Credit Corp Solutions, managing 6–8 Customer Relationship Managers across productivity, quality, goal attainment, coaching, and compliance.

At StubHub, I led fraud analysis and transaction reviews for high-risk purchases, payment discrepancies, account takeovers, chargebacks, and disputes. I partnered with Trust & Safety, Legal, and Payments to balance financial risk with customer experience.

At eBay, I coordinated Talent Success operations across vendors, contracts, budgets, procurement, documentation, dashboards, and concurrent cross-functional initiatives.

I also manage artist, marketing, business, and tour operations for Bronze Nazareth / BLK Day in July Records, coordinating projects from contracts and logistics to audience engagement and digital initiatives.