Jason Lage
@jasonlage
Operations-focused financial services leader specializing in credit risk, fraud prevention, and portfolio growth.
United StatesWhat I'm looking for
I am an operations-focused financial services leader with deep experience in credit risk, fraud prevention, and dealer relationship management. Over twenty years at Mercedes-Benz Financial Services I built and led teams driving underwriting quality, fast decision turn times, and strong dealer partnerships.
As Credit and Fraud Operations Manager I supervised U.S. call center operations, directed fraud-control efforts using data analytics and rule implementation, and ensured credit decisions aligned with company policies. I regularly communicated program performance and risk mitigation strategies to executive leadership and cross-functional stakeholders.
Earlier roles include customer service, funding, dealer relationship management, credit analysis, market analysis, and lease maturity advising—each contributing to my strengths in process improvement, reporting, and coaching new leaders. I have a track record of implementing reporting and operational changes that improve service levels and reduce risk.
I hold a Bachelor of Arts in Marketing and bring a pragmatic, data-driven approach to operations and risk management, focused on preventing losses, growing portfolios responsibly, and developing high-performing teams.
Experience
Work history, roles, and key accomplishments
Credit and Fraud Operations Manager
Mercedes-Benz Financial Services
Nov 2015 - Aug 2025 (9 years 9 months)
Supervised U.S. Retail Credit and Fraud Control call center operations, improving underwriting decision quality and reducing fraud losses through analytics and rule implementation; presented program results to executive leadership.
Customer Service Manager
Mercedes-Benz Financial Services
Sep 2014 - Nov 2015 (1 year 2 months)
Managed U.S. pre-termination remarketing call center, implemented reporting and process improvements, and developed frontline leaders to improve lease-end account resolution and brand loyalty.
Funding Manager
Mercedes-Benz Financial Services
Apr 2012 - Sep 2014 (2 years 5 months)
Led contract origination operations to optimize turn times, data accuracy, and dealer support for loan and lease funding processes.
Dealer Relationship Manager
Mercedes-Benz Financial Services
Oct 2007 - Apr 2012 (4 years 6 months)
Managed dealer accounts and outside sales to acquire retail loans and leases, growing portfolio while maintaining strong dealership relationships.
Dealer Credit Analyst
Mercedes-Benz Financial Services
Mar 2007 - Oct 2007 (7 months)
Performed financial statement analysis and risk assessments for dealerships to support inventory financing and lending decisions presented to executive management.
Retail Credit Analyst
Mercedes-Benz Financial Services
Feb 2005 - Mar 2007 (2 years 1 month)
Evaluated customer credit profiles and negotiated contract terms to determine retail loan and lease approvals and risk-based pricing with dealerships.
Market Analyst
Mercedes-Benz Financial Services
Sep 2003 - Feb 2005 (1 year 5 months)
Managed regional reporting and pricing for retail loans and leases to support market strategy and product pricing decisions.
Lease Maturity Advisor
Mercedes-Benz Financial Services
Apr 2002 - Sep 2003 (1 year 5 months)
Provided inside sales focused on converting lease-end customers to retail loans, supporting vehicle purchases at lease maturity and driving retention.
Education
Degrees, certifications, and relevant coursework
SUStephen F. Austin State University
Bachelor of Arts, Marketing
Bachelor of Arts in Marketing from Stephen F. Austin State University.
Availability
Location
United StatesAuthorized to work in
Job categories
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