Open to opportunities

Gabrielė Liepinytė

@gabrielliepinyt

Message

I am a Strategic Account Manager driving growth through analytics, AI insights, and C-suite partnerships.

Portugal

Message

What I'm looking for

I'm seeking a senior account or customer-success leadership role where I can use analytics and AI to drive revenue growth, coach teams, partner with C-suite stakeholders, and lead strategic account programs in a collaborative, growth-focused company.

I am a Strategic Account Manager and Customer Success leader with 7+ years of experience delivering measurable growth across technology and marketing sectors. I align complex marketing strategies with business goals and leverage analytics and AI-driven insights to maximize ROI.

In my current role as Vice President, Client Solutions I co-led CRM implementation, streamlined workflows, and helped generate $450K in upsell revenue in the first half of the year while managing strategic relationships with 60+ clients contributing to $950K ARR.

Previously I owned a $1M ARR portfolio, led EMEA commercial CSM team to exceed retention and upsell targets, and managed a €1.7M ARR portfolio with 92% retention. I consistently use data-driven adoption strategies, contract negotiation, and consultative selling to expand account scope and reduce churn risk.

I bring strong cross-functional collaboration with product, data and engineering teams, deep CRM expertise (Vitally, Gainsight, Salesforce), and a leadership mindset focused on coaching, process improvements, and strategic outcomes for C-suite stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Vice President, Client Solutions

Current

Parallel Markets

Apr 2023 - Present (2 years 6 months)

Co-led CRM implementation and process automation, generating $450K in upsell revenue in the first half and overseeing strategic relationships with 60+ clients contributing to $950K ARR.

CRM Account Management Strategic Planning Upselling Contract Negotiation Cross Functional Collaboration Reporting

Strategic Customer Success Manager

Passbase

Jun 2022 - Apr 2023 (10 months)

Owned a $1M ARR portfolio and drove measurable ROI through marketing data insights, designing account plans that optimized campaign performance and met client KPIs.

Account Management Customer Success Analytics Strategic Account Planning Upselling CRM (Salesforce)Vitally

Team Lead, Customer Success

Talkwalker

Jan 2022 - Jun 2022 (5 months)

Led the EMEA commercial CSM team to exceed retention and upsell targets, generating $1M ARR through consultative renewals and adoption strategies.

Team Leadership Retention Strategy Upselling Contract Negotiation Customer Adoption Account Expansion Cross Functional Collaboration

Customer Success Manager, UK & ROW

Talkwalker

Jul 2019 - Dec 2021 (2 years 5 months)

Managed a €1.7M ARR portfolio with 92% retention and generated ~€400K in upsells by leading analytics-driven adoption and executive business reviews.

Customer Success Account Management Retention Analytics Upselling Executive Business Review Mentoring

Customer Success Manager

Talkwalker

Jul 2019 - Dec 2021 (2 years 5 months)

Managed a €1.7M ARR portfolio with 92% retention and generated ~€400K in upsell revenue by executing analytics-driven adoption strategies and delivering executive business reviews to senior stakeholders.

Account Management Retention Analytics Upselling Executive Business Review Mentoring CRM

Education

Degrees, certifications, and relevant coursework

ISM University of Management and Economics

Bachelor of Science, Business Management and Analytics (Finance and Accounting)

2011 - 2015

Completed a Bachelor of Science in Business Management and Analytics (specialisation in Finance and Accounting) at ISM University of Management and Economics from 2011 to 2015, emphasizing analytics-driven financial management.

LinkedIn Learning

Certificate, Artificial Intelligence

2025 -

Completed 'Artificial Intelligence Foundations: Thinking Machines' via LinkedIn Learning in April 2025.

LinkedIn Learning

Certificate, Emotional Intelligence

2025 -

Completed 'Developing Your Emotional Intelligence' via LinkedIn Learning in August 2025.

LinkedIn Learning

Certificate, Artificial Intelligence

2025 -

Completed 'AI Productivity Hacks to Reimagine Your Workday and Career' via LinkedIn Learning in April 2025.

LinkedIn Learning

Certificate, Management

2025 -

Completed 'Building the Reputation and Skills to Become a First-Time Manager' via LinkedIn Learning in July 2025.

Lund University

Master of Science, Managing People, Knowledge and Change

2015 - 2016

Completed a Master of Science in Managing People, Knowledge and Change at Lund University from 2015 to 2016, focusing on organizational behavior and knowledge management.