Gabriel Alfarizie

I’m a results-driven Sales Development Representative with 2+ years of full-cycle SaaS sales experience in Southeast Asia. I build greenfield territories from the ground up, then optimize how leads are qualified so pipeline quality improves and deals close faster.

At vibefam, I grew an Indonesia market from 5 to 50+ active clients in 6 months across fitness and Pilates studio segments. I redesigned lead qualification to triple conversion from 6% to 18.4%, managed prospecting through demo booking and closing, and maintained 0% churn through hands-on onboarding and adoption support—staying the sole point of contact for 30+ clients.

Before that, I strengthened customer-focused operations at Satukelas by serving as the liaison for 5,000+ users while sustaining 4.8/5.0 CSAT and improving response speed. Earlier, at Wild Solutions (Backstage.cam), I scaled a creator base from 8 to 150+ using structured outbound outreach and a 30-day onboarding program, while reducing inbound support volume with self-service resources.