Dewi Restitianti

I’m a detail-oriented Sales Development Representative with hands-on experience in B2B email outreach, lead generation, and CRM management across international markets. I specialise in writing clear, natural, and non-spammy outreach emails, managing follow-ups, and keeping sales pipelines clean and actionable.

I build and maintain structured lead lists and CRM records to ensure accurate pipeline tracking. I’ve executed personalised B2B email outreach to distributors, wholesalers, traders, and ingredient buyers across Europe and international markets, while researching and identifying ideal customer profiles (ICP) using LinkedIn and company databases.

In CRM and outreach operations, I manage sequences to increase response and meeting rates, with a focus on outreach timing and touchpoint planning. I work with platforms including Salesforce and Pipedrive, and I use Google Sheets to keep workflows streamlined and documentation tracking efficient.

I also bring leadership and client-focused experience from supervising a team as a Decision-Maker Research Supervisor at Shivago.pl. I handled customer inquiries and complaints professionally, ensured service quality, and resolved issues promptly—bringing a calm, reliable, results-focused approach to outbound sales and feedback on what messaging works.