Open to opportunities

Komaidah User

@komaidahuser

Results-driven Sales Development Representative specializing in B2B SaaS outbound, BANT qualification, and APAC pipeline growth.

Indonesia

Message

What I'm looking for

I’m looking for SDR/BDR roles at high-growth SaaS companies in Singapore and Remote APAC, where I can own pipeline development, run multi-channel outbound with BANT qualification, and grow through coaching while consistently attaining targets.

I’m a results-driven Sales Development Representative with concurrent experience in B2B SaaS and education technology sales across APAC markets. I execute 50–100 outbound cold calls daily, qualify leads using BANT methodology, and secure discovery meetings for Account Executives with consistent quota-oriented pipeline development.

I thrive in multi-channel outreach cadences using HubSpot and Apollo.io, combining phone, email, WhatsApp, and LinkedIn to improve prospect-to-demo conversion and pipeline velocity. I keep HubSpot CRM hygiene tight with deal stage accuracy and context-rich lead data, bringing a coachable, ownership-driven approach to high-volume execution.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

Intelura

Jan 2026 - Present (5 months)

Managed full-cycle B2B SaaS sales activities from prospecting and lead qualification to follow-up and operational handoff, booking 3–10 qualified discovery meetings per month. Built and maintained 200+ targeted accounts across SEA markets and improved prospect-to-demo conversion by iterating outreach scripts and BANT qualification in multi-channel cadences.

Lead Qualification (BANT HubSpot CRM Apollo.Io LinkedIn Sales Navigator ICP Research Pipeline Hygiene

Sales Development Representative

Timdoor Academy

Feb 2025 - Apr 2026 (1 year 2 months)

Executed 50–100 daily outbound calls in education technology, meeting monthly SQL activity targets and converting cold prospects into discovery calls through multi-touch outreach sequences. Applied BANT qualification to improve lead quality for AE handoff and partnered with marketing and AEs to refine ICPs and outbound messaging for better response rates.

Cold Calling HubSpot CRM Apollo.Io ICP Research

Customer Success & Inside Sales

E-Commerce Company (Indonesia)

Aug 2024 - Sep 2025 (1 year 1 month)

Delivered customer support and inside sales performance with a 94% CSAT across 50+ daily interactions via phone, live chat, and email, ranking in the top 10% for first-contact resolution. Converted 10+ inbound support interactions per month into revenue pipeline by identifying upsell opportunities, qualifying fit, and routing high-value leads to sales within one business day.

Customer Success Inside Sales Upsell Objection Handling Active Listening