Gabby Meheux
@gabbymeheux
Highly motivated customer service professional with a passion for sustainability.
What I'm looking for
As a dedicated customer service professional, I have cultivated a strong passion for sustainability while excelling in SaaS environments. My experience spans various roles where I have consistently demonstrated my commitment to driving customer satisfaction and retention. I possess excellent analytical and problem-solving skills, which I leverage to identify sales opportunities that contribute to my employer's profitability.
Throughout my career, I have built and maintained strong relationships with customers, ensuring their needs are met with efficiency and care. My tenure at Teleperformance and Spectranet allowed me to develop exceptional communication skills and a results-oriented approach to customer care. I am a team player who thrives in collaborative environments, always focused on delivering top-tier customer experiences and resolving issues swiftly.
Experience
Work history, roles, and key accomplishments
Intern
B&B Reklama Rewal
Jan 2023 - May 2023 (4 months)
Diagnosed and resolved hardware and software issues while planning and implementing system upgrades. Assisted in gathering information through workflow observation and supported customers with inquiries and order placements.
Customer Service Assistant
Teleperformance
May 2020 - Sep 2022 (2 years 4 months)
Provided prompt assistance to call-in customers regarding questions and orders while building strong relationships through friendly service. Responded to customer queries via calls and emails, ensuring satisfaction and retention, particularly for customers from the United Kingdom.
Lead Customer Service Representative
Spectranet
Apr 2015 - Apr 2017 (2 years)
Developed and implemented customer service training processes to enhance team performance. Managed inquiries from prospective customers and ensured exceptional service through product knowledge and follow-ups post-resolution.
Education
Degrees, certifications, and relevant coursework
Akademia Humanistyczno
Bachelor of Arts, Graphics & Game Art
University of Calabar
Bachelor of Arts, Art & Humanities
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Gabby?
You can contact Gabby and 90k+ other talented remote workers on Himalayas.
Message GabbyFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
