Princess Nps Nwachukwu
@princessnpsnwachukwu
Dedicated Customer Support Advocate with a passion for service excellence.
What I'm looking for
I am a dedicated and dynamic Customer Support Advocate with proven experience assisting clients at Square through Foundever. My professionalism, empathy, and strong work ethic have allowed me to excel in providing high-quality customer assistance. I am currently pursuing a Bachelor’s degree in Nursing, which brings a unique blend of healthcare knowledge and customer-centered communication to my role.
At Foundever, I have successfully handled a variety of customer communications through phone, email, and live chat support systems. My commitment to delivering top-notch service experiences is reflected in my consistent satisfaction rating, achieved through proactive problem-solving and clear communication. I thrive in high-volume environments and work collaboratively with internal teams to improve the customer journey and optimize support processes.
Experience
Work history, roles, and key accomplishments
Customer Support Advocate
Foundever
Provided high-quality customer assistance for Square’s platform, resolving inquiries and issues with efficiency and empathy. Handled communications through phone, email, and live chat support systems while collaborating with internal teams to enhance the customer journey.
Education
Degrees, certifications, and relevant coursework
Medical University of Gdańsk
Bachelor’s Degree, Nursing
Currently pursuing a Bachelor’s degree in Nursing, bringing a unique blend of healthcare knowledge and customer-centered communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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