Áfricano Puro puro

Guided clients through the process of contracting health insurance policies. Provided support by answering questions about products and services, and maintained accurate client records.

Received patients with courtesy and professionalism at the clinic reception. Scheduled appointments and dental procedures, ensuring efficient agenda management and accurate patient records.

Received hotel guests cordially in the dining area. Served food and beverages professionally and efficiently, and participated in organizing special events such as banquets and parties.

Handled phone calls and responded to guest inquiries efficiently. Managed room reservations with accuracy and performed check-in and check-out procedures, providing detailed hotel information.

Assisted in the removal and transport of guests' luggage to their rooms. Handled luggage with care to ensure safety during transport and collaborated with the reception team for accurate luggage records.

Received customers cordially and created a welcoming store atmosphere. Performed product restocking and active sales, identifying opportunities to promote additional products or style suggestions.

Provided care and assistance to patients during ambulance transport, ensuring comfort and safety. Maintained clear communication with medical staff and collaborated with health professionals for coordinated care.

Provided technical guidance during training sessions, adjusting exercises as needed. Offered advice on nutrition and healthy lifestyle habits to complement training programs.

Handled phone calls and responded to guest inquiries efficiently. Performed check-in and check-out procedures, providing detailed information about hotel services and amenities.

Received guests with cordiality and professionalism at the reception desk. Performed check-in and check-out, provided information about hotel services, schedules, and facilities, and attended to guest requests.

Received and assisted clients of Banco Central de Cabo Verde courteously and professionally. Assisted with banking transactions such as deposits, withdrawals, transfers, and payments, and resolved related inquiries.

Resolved customer issues and doubts by phone, ensuring a positive experience. Offered dish suggestions, special promotions, and order personalization as needed.

Completed a higher education course in Tourism at the University of Porto in 2018.

Completed a Tourism Guide program at Canadian Tourism College from 2012 to 2016.

Completed a master's course in Tourism at George Brown College from 2012 to 2015.