Open to opportunities

SUNIL SINGH

@freelancehotelrevenuemanager

Message

10+ years experience in Front Office, Reservations, Revenue Management (300 +hotels Portfolio).

India

Message

As an experienced Revenue Management Specialist, I offer a full 360-degree revenue optimisation service that is data-driven and based on proven scientific models. From an introductory audit of your existing practices to the implementation of a target-orientated strategic plan, I work with you to ensure that you are using every opportunity available to grow your bottom line. I share my expertise and skills with property owners and their management teams through a range of customised once-off or ongoing training and best practices on the unique know-how needed to interpret customer trends and behaviours and their influence on your profitability. Having worked with a number of well-known brands across the UK Market, Thailand Market, Africa Market and Middle East Market, I have a proven track record of improving their ability to increase revenue generation through tried-and-tested revenue management practice

Experience

Work history, roles, and key accomplishments

Current

Team Leader - Revenue Management Tech Support

Current

Yanolja Cloud Solution

Feb 2025 - Present (1 year 4 months)

Led a team of six professionals, supporting over 700 hotels across 10+ countries, ensuring seamless onboarding, troubleshooting, and optimization of eZee Mint, an AI-powered revenue management solution. Maintained an exceptional 4.8 out of 5-star rating on Capterra by efficiently resolving technical queries and collaborating with cross-functional teams to enhance system performance and streamline support processes.

Team Leadership Revenue Management Technical Support Customer Satisfaction Troubleshooting AI Solutions System Optimization Cross functional Collaboration Hospitality Tech eZee Mint Cross Functional Collaboration

Current

Team Leader - Revenue Management Tech Support

Current

eZee Mint

Feb 2025 - Present (1 year 4 months)

Led a team of six professionals, supporting 700+ hotels across 10+ countries in onboarding, troubleshooting, and optimizing eZee Mint, an AI-powered revenue management solution. Collaborated with cross-functional teams to enhance system performance, streamline support processes, and drive continuous improvements.

Team Leadership Technical Support Revenue Management Customer Satisfaction Troubleshooting AI powered Solutions Hospitality Technology Process Improvement Cross functional Collaboration Product Optimization Cross Functional Collaboration

Product Manager

eZee Mint

Sep 2021 - Present (4 years 9 months)

Successfully delivered eZee Mint, a cutting-edge dynamic pricing software, empowering 300+ hotels to optimize revenue strategies. Through advanced pricing mechanisms, hotels achieved a 7% ADR improvement across the portfolio. Collaborated closely with clients, ensuring seamless onboarding, continuous training, and data-driven optimization to maximize their revenue potential.