At CRS Inn (Part of Sugar & Spice Pvt. Ltd.), I analyzed market and demand trends to support dynamic rate decisions. I also prepared occupancy, ADR, RevPAR and revenue performance reports.
I monitored room availability across direct website and OTA channels, including MakeMyTrip (MMT) and Agoda, and tracked competitor pricing to support rate management. I maintained revenue, rate and inventory data across distribution channels.
Earlier, I managed booking activity for ITC Luxury Collection properties through phone and email at Praxis Services Ltd. – ITC Hotels (Luxury Collection). I hold a Bachelor of Science in Hospitality & Hotel Administration from IHM Mumbai and completed hotel revenue management certificates through RevPerfect Academy, UpRev and Coursera.

