Frank Lopez

Diagnosed and resolved residential networking, DNS, and hardware routing issues. De-escalated critical network outages and resolved customer account and billing issues.

Planned and taught guitar, drums, keys, and music theory lessons to students of all ages. Developed and led group lessons to attract students.

Commissioned A/V systems including video walls, conference rooms, audio systems, and lighting controls. Subcontracted for companies such as Burger King HQ, Miami Dade College Kendall, Mount Sinai, and local churches and schools.

Commissioned and maintained A/V systems for United Technologies Corp headquarters. Installed and configured audio systems, video walls, conference rooms, and Crestron devices, including cabling and troubleshooting.

Commissioned A/V systems for projects including Hard Rock Stadium renovations and Lucky Strike Albany. Subcontracted for AVSPL, Diversified, and Obvious Choice AVL, handling cabling, configuration, and installation.

Assisted in commissioning home A/V systems including TVs, home theaters, audio systems, lighting controls, and security systems. Worked in luxury homes from Ft. Lauderdale to Key Largo.

Started as a customer service rep answering phones and assisting in store operations. Promoted to shift manager, handling opening and closing duties and associated tasks.

Associate of Arts in Music General and Business Specialist.

Bachelor of Arts in Music General with 100 credits toward degree.

Google Cybersecurity Professional Certification.

Avixa Certified Tech Specialist certification.

Python PCEP certification.

Dante Level 3 certification.

CompTIA A+ certification.