Derek Schaaf

Operated knitting machines in medical textile manufacturing, resolved service stoppages, maintained detailed production logs, and assisted transfers to QA to support consistent product quality.

Operated and set up folding and cutting machines, performing machine setup and production tasks to meet throughput and quality targets.

Provided personalized in-home pet care and dog walking, managed scheduling, client acquisition and onboarding, website maintenance, and handled financial transactions to grow the business.

Operated checkout, managed returns, initiated computer repair workflows, and provided customer troubleshooting to resolve issues and support sales.

Delivered food orders and managed phone orders efficiently while occasionally preparing food to ensure timely customer service.

Managed checkout and register opening/closing, assisted customers with purchases and orders, executed annual inventory and set up merchandising displays for promotions.

Provided occasional IT support including troubleshooting, hardware replacement, product recommendations, and network setup for clients.

Produced and edited video projects for small clients and maintained a personal YouTube channel, delivering edited content and managing post-production workflows.

Led AV operations including soundboard operation, transitions for lyrics/videos, stage setup/teardown, and contributed to equipment purchasing decisions for events.

Undergraduate studies in Media Arts and Animation focusing on 2D and 3D animation fundamentals.

Completed home school education and obtained a GED.

Completed CompTIA A+ certification through ITU-focused training.

Completed CompTIA Network+ certification through ITU-focused training.

Completed CompTIA Security+ certification through ITU-focused training.

Completed Miles Technology certification for Remote IT Support.