Fernando Pacheco

Worked for an online betting company, providing support or services related to their operations. Assisted customers and managed internal processes within the betting platform.

Assisted with operational tasks within a digital forensics firm, supporting various projects. Contributed to team objectives and maintained effective communication.

Worked within a contact center environment, providing support and assistance to customers. Handled various customer inquiries and issues efficiently.

Engaged in outsourcing sales activities, focusing on generating new leads for the company. Contributed to sales pipeline development through targeted outreach and effective communication.

Provided technical support for the Avalon account, assisting customers with software needs for computers and cell phones. Resolved various technical issues related to software applications and device functionality.

Provided website support, assisting customers with issues related to device connectivity to the internet. Resolved various technical problems for online users, ensuring seamless access.

Provided technical support for cell phones and computers, assisting customers with device connectivity and software issues. Supported Motorola and Sony Style electronic devices, ensuring customer satisfaction.

Grade: 9 out of 10

Achieved a high school diploma with an average score of 9 out of 10. Focused on subjects like math and physics, and gained foundational English grammar skills. Also earned a title in Advertising Design.

Completed various courses in Philosophy and Civil Engineering. Coursework included Introduction to Civil Engineering, Metaphysics, Philosophical Investigations I and II, Humanities I, Chemistry I & II, Seminar of National Reality, and Introduction to Politics.

Attended a seminar focused on translation and interpretation. This program provided specialized training in professional translation and interpretation practices.