I've handled customer disputes and chargebacks at NS Outsourcing, reviewing transaction data, investigating discrepancies, and documenting accurate resolutions. I communicate clearly with customers and internal teams while meeting policy and deadline requirements.
Across Neargen, Outplex, Dual Center, and DS Auto Import, I've supported customers, managed e-commerce orders and tickets, processed payments, maintained reliable data, and helped resolve escalated issues. I'm also building my technical foundation through Python programming, software development, and web development training.
