Reymundo Zapata Geraldino
@reymundozapatagerald
Customer service representative with experience at Verizon in billing, troubleshooting, and home and mobile service support.
Dominican RepublicWhat I'm looking for
At Verizon, I supported customers with billing, troubleshooting, and home and mobile service.
At Data Vimenca, I handled customer service and TeleCheck verification processes, including customer information and service requests.
At NS Outsourcing, I provided call center customer support and followed up on service requests.
During Summer 2026 at High Sierra Pools, I supported pool safety and surveillance, customer service, and facility needs. I’m studying marketing at Universidad Dominicana O&M and am interested in combining customer experience, sales, and marketing.
Experience
Work history, roles, and key accomplishments
Lifeguard
High Sierra Pools
Ensured pool safety and surveillance, provided customer service and facility support, and applied emergency response procedures and teamwork.
Customer Service
NS Outsourcing
Provided call center customer support, focusing on communication, problem-solving, and service follow-up.
Customer Service / TeleCheck Verification
Data Vimenca
Handled customer service and verification processes, managing customer information and service requests.
Customer Service & Technical Support
Supported billing and troubleshooting for home and mobile services, delivering customer service and technical support.
Education
Degrees, certifications, and relevant coursework
Universidad Dominicana O&M
Licenciatura en Mercadotecnia, Mercadotecnia
2024 -
Currently pursuing a Licenciatura en Mercadotecnia with ongoing university studies.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
Job categories
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