I'm looking for a full time job where I can provide English customer support through phone or live chat, resolve customer issues, and contribute to a fast-paced, team-oriented environment.

loisha Cuevas
@loishacuevas
I support English-speaking customers by phone and live chat, resolving issues accurately and professionally.
What I'm looking for
I've supported English-speaking customers at Teleperformance through inbound phone calls, resolving service issues while meeting quality and productivity standards.
At NS Outsourcing, I managed multiple live chat conversations at once, resolved customer concerns quickly, and documented interactions through internal systems.
I hold a bachelor's degree in School Psychology from O&M University and bring B2 English, Microsoft Office skills, active listening, organization, and a strong customer-service focus.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance
Jan 2021 - Dec 2023 (2 years 11 months)
Provided customer support over the phone in English, resolving inquiries and service-related issues while meeting quality and productivity standards.
Customer Service Representative
NS Outsourcing
Provided customer support through live chat in English, managing multiple conversations and resolving issues quickly and professionally.
Education
Degrees, certifications, and relevant coursework
O&M University
Bachelor's Degree, School Psychology
Bachelor's degree in School Psychology from O&M University, completed in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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