I am looking for a long term working relationship.
Yomasi Antonio Gonzalez Acevedo
@yomasiantoniogonzalezacev
I am a dedicated Bilingual Customer Support Specialist with over 3 years of experience.
Dominican RepublicWhat I'm looking for
My expertise extends to providing technical support, resolving billing issues, and addressing customer inquiries and concerns. I am also a graduate in Software Development, which equips me with a strong foundation in software development principles and a deep understanding of electronics.
I am well-versed in various programming languages, including popular ones like Python, Java, and C++, allowing me to offer a holistic and technical perspective when assisting customers. With a proven track record of excellence and a background in software development, I am well-prepared to meet and exceed your customer service needs. Let's work together to achieve exceptional results
Experience
Tier 1 Customer Support
My role as a Tier 1 Customer Support Moderator at Rockstar Games involves being the go-to person for players facing issues with their Rockstar Games accounts. I'm the first line of assistance when players need help. My tasks include aiding customers in making changes to their accounts, guiding them through the process of recovering compromised accounts.
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