Daesia T

Verified IDs to ensure authorized access to secured areas and maintained a guarded post, monitoring surroundings for safety compliance. Performed metal detector scans on individuals as part of routine security checks and provided excellent customer service and assistance as needed.

Provided personalized childcare for two children in a safe, nurturing environment, transporting them to and from various activities. Supported emotional and educational development through play and routine.

Processed explanation of benefits (EOBs) and patient billing statements, responding to patient emails and maintaining worksheets using Microsoft Office. Managed a multi-line phone system for payment collection and patient support, while maintaining strict patient confidentiality and data security.

Managed front-end operations including checkout, returns, and in-store pickups, delivering professional customer service and resolving inquiries efficiently. Processed various transactions including sales, returns, exchanges, and warranties, and maintained cleanliness and organization in high-traffic areas.

Took and served food and beverage orders promptly and accurately, communicating effectively with kitchen staff to ensure order accuracy. Resolved customer concerns and provided a positive dining experience, while also opening and closing registers, counting end-of-day sales, and maintaining records.