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@ashleybell
Dedicated customer service professional with a background in healthcare.
I am a dedicated professional with extensive experience in customer service and healthcare. My journey began as a Cashier and Customer Service representative at Redriver Casino, where I honed my skills in providing exceptional service to customers. I have also worked as a Housekeeper, where attention to detail and cleanliness were paramount, ensuring a welcoming environment for clients.
Throughout my career, I have taken on various roles, including a Personal Care Assistant and a Retail Sales Associate, which have allowed me to develop strong interpersonal skills and a deep understanding of client needs. My education in Cyber Security and Pharmacy Technician training further complements my practical experience, equipping me with a unique skill set that I bring to every position I undertake.
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Work history, roles, and key accomplishments
Redriver Casino
Dec 2017 - Present (7 years 11 months)
Managed cash transactions and provided excellent customer service in a fast-paced casino environment. Resolved customer inquiries and ensured a positive experience for all patrons.
Self Employed
Jun 2015 - Present (10 years 5 months)
Provided comprehensive housekeeping services, including dusting, polishing, cleaning, and sanitizing various areas. Managed laundry, made beds, and maintained a clean and organized living space for clients.
Emergency Maintenance Solutions LLC
Apr 2020 - Aug 2020 (4 months)
Performed general labor tasks to support maintenance operations. Assisted with various projects, ensuring tasks were completed efficiently and safely.
Riceland Healthcare
Oct 2019 - Mar 2020 (5 months)
Provided private care services, including cooking, light cleaning, and assistance with bathing. Managed transportation and ran errands to support client's daily needs.
Walmart
Apr 2017 - Dec 2017 (8 months)
Assisted customers with product selection and purchases, ensuring a positive shopping experience. Maintained a tidy sales floor and processed transactions accurately.
Papaya Clothing
Oct 2015 - Apr 2017 (1 year 6 months)
Managed store keys and handled sales transactions as a key holder. Provided excellent customer service and contributed to achieving sales targets.
Brookdale Senior Living
Mar 2016 - Jun 2016 (3 months)
Provided personal care assistance to senior residents, supporting their daily living activities. Ensured resident comfort and well-being in a compassionate manner.
Azarue's Bridal and Formal Wear
Aug 2014 - Oct 2014 (2 months)
Assisted stylists with client consultations and garment selections. Maintained an organized showroom and supported sales operations.
Degrees, certifications, and relevant coursework
Bachelor's degree, Cyber Security
Currently pursuing a Bachelor's degree in Science in Cybersecurity through the University of Phoenix's online campus. This program focuses on developing expertise in protecting computer systems and networks from cyber threats.
Certificate, Pharmacy Technician
Completed a Pharmacy Technician program at Ayers Career College, gaining knowledge and skills in pharmaceutical practices. This included training in medical terminology, order entry, and clinical pharmacy support.
High school or equivalent, General Studies
Attended Bossier Parish Community College for high school equivalency studies. This period focused on foundational academic subjects.
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