Favour ChilotamFC
Open to opportunities

Favour Chilotam

@favourchilotam

Reliable Customer Service Representative

Nigeria

What I'm looking for

Seeking a challenging role that leverages my customer service expertise to drive business growth and customer satisfaction.

I am a dedicated and results-driven Customer Service Representative with a strong background in sales, account management, and team collaboration. With a proven track record of delivering exceptional customer experiences, I excel in fast-paced and dynamic environments.

Throughout my career, I have developed a unique ability to effectively communicate with diverse customers, understand their needs, and provide tailored solutions that drive satisfaction and revenue growth. My expertise in problem-solving, critical thinking, and team work has enabled me to consistently exceed service goals and leverage best practices in customer service, sales, and employee management.

I am a strong presenter, communicator, and problem solver with a passion for delivering top-quality control and eliminating downtime to maximize revenue. I am confident in my ability to work effectively and productively with internal teams to ensure timely and successful delivery of solutions that meet client needs.

Experience

Work history, roles, and key accomplishments

ES

Customer Service Representative

Expertise Shoprite

Jan 2022 - Dec 2022 (11 months)

Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs. Provided top quality control and eliminated downtime to maximize revenue.

GN

Customer Service Representative

GLO NIGERIA

Jan 2020 - Jan 2022 (2 years)

Answered customer inquiries and provided accurate information regarding products and services. Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Education

Degrees, certifications, and relevant coursework

Favour hasn't added their education

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Tech stack

Software and tools used professionally

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Favour Chilotam - Customer Service Representative - Expertise Shoprite | Himalayas