Favour Adeoti
@favouradeoti
Client-focused customer service professional with strong communication skills.
NigeriaWhat I'm looking for
I am a motivated, client-focused customer service professional with hands-on experience in client relations, problem-solving, and administrative support.
Across roles in retail, reception, sales, and case work, I have built and maintained strong client relationships, handled inquiries and complaints professionally, and kept accurate records to support repeat business and operational continuity.
My background includes service roles at a refinery extracts company, retail stores, a medical diagnostics reception, and a gender-based violence organization where I managed confidential client cases and coordinated partner referrals.
I bring strong communication, conflict-resolution, Microsoft Word and Excel skills, and a team-oriented approach; I am committed to delivering high-quality customer experiences and effective administrative support.
Experience
Work history, roles, and key accomplishments
PISupported outreach programs, documentation, and community engagement to advance program objectives and beneficiary support.
Case Worker
Gender-Based Violence Organisation
Jul 2022 - Jun 2023 (11 months)
Managed client cases by providing guidance, advocacy, and referrals, maintained accurate and confidential records, and coordinated with partners to deliver support services.
Customer Service & Sales Representative
Divine Mercy Refinery Extracts
Oct 2021 - Feb 2022 (4 months)
Provided client support by addressing inquiries and resolving concerns, built repeat business through strong client relationships, and maintained accurate records of interactions and transactions.
Volunteer English Teacher
Jescent International School
Sep 2018 - Jul 2019 (10 months)
Prepared lesson plans, delivered English lessons, and assessed student progress to support language development.
Receptionist
El-Salem Medical Diagnostic Laboratory
Jul 2017 - Mar 2018 (8 months)
Managed front desk operations by answering calls, scheduling appointments, maintaining organized client records, and assisting staff and clients to ensure smooth daily operations.
Sales Assistant
Rare Gem Stores
Apr 2015 - Jun 2017 (2 years 2 months)
Assisted customers with product selection and purchases, maintained inventory and sales records, and handled customer complaints to ensure satisfaction.
Education
Degrees, certifications, and relevant coursework
UMUniversity of Maiduguri
Bachelor of Science, Microbiology
2019 -
Pursuing a Bachelor of Science in Microbiology at the University of Maiduguri, covering microbial physiology, laboratory techniques, and research methods.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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