Fauziah Arfiani

I am an experienced customer service and sales professional with a strong background in administrative support, client engagement, and problem solving. I consistently provide responsive, patient, and professional service across channels including WhatsApp, email, phone, and in-person interactions.

At the Department of Population and Civil Registration I managed document selection and processing, data entry, and cross-department collaboration to resolve customer issues efficiently. In my current sales role at a wood carving art gallery I greet and engage visitors, process transactions, give personalized recommendations, and build relationships that drive repeat business.

I am skilled in Microsoft Office and Google productivity tools, excel at multitasking under pressure, and have demonstrated measurable sales and communication achievements, including top sales performance and recognition for communication excellence.