Rachma Rusdiana
@rachmameliawatirusdiana
Customer Engagement Champion with experience in administrative tasks.
What I'm looking for
I am a dedicated and organized individual with a strong background in customer engagement and administrative tasks. With experience in assisting customers and providing necessary information, I possess excellent communication skills and a strong ability to address complaints and resolve issues.
In my previous roles, I have demonstrated my proficiency in managing documentations, organizing meetings and events, and supporting general administrative tasks. I am also skilled in Microsoft Office, including Word, PowerPoint, and Excel, as well as Database Design and Programming with SQL.
As an active member of various organizations, I have honed my leadership skills, including organizing entrepreneurial activities, conducting data collection, and consolidating organizational stability. I am a team player with a strong work ethic and a passion for delivering high-quality results.
Experience
Work history, roles, and key accomplishments
Project Manager Assistant
PT Syncore Indonesia
May 2023 - Oct 2023 (5 months)
Compiled correspondence documents, managed documentations, organized meetings, and supported general administrative tasks.
Customer Engagement Champion
PT VADS Indonesia
Aug 2021 - Apr 2023 (1 year 8 months)
Assisted in answering inquiries, provided necessary information to sellers and buyers, and addressed complaints related to transactions and Shopee application.
Education
Degrees, certifications, and relevant coursework
Rachma hasn't added their education
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