Nindita Julia
@ninditajulia
I deliver multilingual customer support and remote operations across chat, email, phone, and events.
IndonesiaWhat I'm looking for
I've supported customers for Etsy, Wear The Shield, Sinch, Telkomsel, and TelkomVision, resolving product, shipping, account, order, and service inquiries through live chat, email, phone, and WhatsApp.
Across 11+ years in customer service and operations, I've also managed remote data entry and administration through Upwork, including spreadsheets, files, and sales invoices. My event operations experience includes planning, team coordination, vendor communication, client coordination, and on-site execution, supported by English and Japanese communication skills.
Experience
Work history, roles, and key accomplishments
Handled customer inquiries related to products, shipping, complaints, and stock availability through website chat, email, and WhatsApp. Maintained fast response times and professional customer communication.
Education
Degrees, certifications, and relevant coursework
Universitas Pakuan
Bachelor's Degree, Japanese Literature
2006 - 2010
Bachelor's degree in Japanese Literature from Universitas Pakuan, completed in 2010.
Availability
Location
IndonesiaAuthorized to work in
Job categories
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