FAFatemah Al-shaibani
@fatemahalshaibani
Skilled digital data reviewer with strong customer service experience.
MalaysiaWhat I'm looking for
I am a dedicated professional with over six years of experience in customer service and administrative roles, currently based in Malaysia. My background includes a Bachelor's degree in Management Information Systems from Arwa University in Yemen, where I developed strong organizational and communication skills. I am proficient in Arabic and have a good command of English and German, allowing me to engage effectively with diverse clients.
Throughout my career, I have demonstrated my ability to analyze information critically and maintain objectivity while adhering to client policies. My experience as a Digital Data Reviewer has honed my skills in content moderation, ensuring compliance with platform policies and community guidelines. I thrive in fast-paced environments, managing multiple time-sensitive tasks while providing excellent customer service and support.
Experience
Work history, roles, and key accomplishments
Digital Data Reviewer - Arabic
Unknown
Skilled in analyzing information and content moderation, ensuring compliance with client policies. Proficient in Arabic with strong communication skills, capable of adapting to fast-paced environments while maintaining objectivity.
Visa Coordinator
Arwa University
Jan 2023 - Jan 2024 (1 year)
Responsible for reviewing and evaluating visa applications, ensuring compliance with immigration laws. Provides support to applicants and coordinates with government agencies for timely processing.
Content Moderator
Extensya for Management Solutions
Mar 2014 - May 2016 (2 years 2 months)
Reviewed and analyzed user-generated content for compliance with platform policies, identifying and removing inappropriate materials while using moderation tools.
Telemarketer
Al Motamayzah for Medical Insurance
Jan 2013 - Feb 2013 (1 month)
Engaged in contacting potential customers to promote products and services through scripted sales pitches, enhancing communication and sales skills.
Assistant Project Manager
Municipality of Sana’a
Oct 2010 - Nov 2010 (1 month)
Managed communications and documentation for field and construction work, ensuring proper logging and reporting of progress.
Executive Secretary
Al Saleh University
Sep 2009 - Oct 2009 (1 month)
Handled all outgoing communications and documentation, scheduled meetings, and maintained relationships with banking institutions.
Executive Secretary and Public Relations
Yempac Cargo Company
Jun 2008 - Jul 2008 (1 month)
Processed correspondence, managed data entry, and assisted in preparing motions and reports for the Board.
Education
Degrees, certifications, and relevant coursework
International Modern Arabic School (IMAS)
2022 - 2024
Arwa University
Bachelor's Degree, Management Information Systems
2007 - 2008
Bachelor's Degree in Management Information Systems.
Tech stack
Software and tools used professionally
Availability
Location
MalaysiaAuthorized to work in
Job categories
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