Fatemah Al-shaibaniFA
Open to opportunities

Fatemah Al-shaibani

@fatemahalshaibani

Skilled digital data reviewer with strong customer service experience.

Malaysia

What I'm looking for

I seek a role that values customer service excellence and offers growth opportunities.

I am a dedicated professional with over six years of experience in customer service and administrative roles, currently based in Malaysia. My background includes a Bachelor's degree in Management Information Systems from Arwa University in Yemen, where I developed strong organizational and communication skills. I am proficient in Arabic and have a good command of English and German, allowing me to engage effectively with diverse clients.

Throughout my career, I have demonstrated my ability to analyze information critically and maintain objectivity while adhering to client policies. My experience as a Digital Data Reviewer has honed my skills in content moderation, ensuring compliance with platform policies and community guidelines. I thrive in fast-paced environments, managing multiple time-sensitive tasks while providing excellent customer service and support.

Experience

Work history, roles, and key accomplishments

UN
Current

Digital Data Reviewer - Arabic

Unknown

Skilled in analyzing information and content moderation, ensuring compliance with client policies. Proficient in Arabic with strong communication skills, capable of adapting to fast-paced environments while maintaining objectivity.

ES

Content Moderator

Extensya for Management Solutions

Mar 2014 - May 2016 (2 years 2 months)

Reviewed and analyzed user-generated content for compliance with platform policies, identifying and removing inappropriate materials while using moderation tools.

AI

Telemarketer

Al Motamayzah for Medical Insurance

Jan 2013 - Feb 2013 (1 month)

Engaged in contacting potential customers to promote products and services through scripted sales pitches, enhancing communication and sales skills.

Education

Degrees, certifications, and relevant coursework

I(

International Modern Arabic School (IMAS)

2022 - 2024

AU

Arwa University

Bachelor's Degree, Management Information Systems

2007 - 2008

Bachelor's Degree in Management Information Systems.

Tech stack

Software and tools used professionally

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Fatemah Al-shaibani - Digital Data Reviewer - Arabic - Unknown | Himalayas