Open to opportunities

Faraz Hussain

@farazhussain1

Message

Account Executive specializing in consultative inside sales and KPI-driven SaaS closures.

Pakistan

Message

What I'm looking for

I’m looking for an Inside Sales role where I can run consultative discovery, drive demos, and close against KPIs. I want a coachable environment with clear targets, strong CRM processes, and real growth in SaaS revenue ownership.

I’m an Account Executive in Inside Sales, known for consultative discovery calls, product demos, and closing deals against daily KPIs in high-volume, customer-facing roles. I guide prospects through needs-based conversations, handle objections in real time, and adapt my messaging during live calls to convert hesitation into commitment.

From inbound support to outbound pipeline generation, I maintain CRM accuracy for reliable forecasting and follow-up while staying performance-focused on quota attainment. My background also includes finance concepts, which I use to communicate clearly, qualify leads effectively, and drive enrollment and closed revenue for global SaaS platforms.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive - Global

Current

Webhr Pakistan

Mar 2026 - Present (3 months)

Ran consultative discovery calls and product demos, guiding prospects toward plans that drive enrollment and close deals for a global SaaS platform. Handled objections in real time, met monthly outbound KPIs, and maintained CRM accuracy to support forecasting and follow-ups.

Consultative Selling Cold Calling Product Demos CRM Management Objection Handling Discovery Calls

Escalation Desk Executive

IBEX

Oct 2025 - Mar 2026 (5 months)

Supported inbound callers on a major US account by resolving complex account issues through patient, clear walkthroughs. De-escalated and guided customers to the right resolution while maintaining performance expectations.

Inbound Customer Support De escalation Phone Support Case Handling Problem Solving

Customer Service Specialist

University of Sindh

Feb 2024 - Oct 2025 (1 year 8 months)

Handled 70–100+ daily inbound calls, chats, and emails for a major US retail account while consistently meeting daily KPI targets. Achieved 90%+ First Contact Resolution by building rapport and demonstrating coachability.

Customer Service Call Center Operations Inbound Calls Email Chat Support KPI Tracking First Contact Resolutions Performance Coaching

Appointment Setter

Setpro Pakistan

Jul 2023 - Mar 2024 (8 months)

Ran outbound cold-calling campaigns against daily quota targets, qualifying leads and booking appointments in a fully commission-driven environment. Communicated value propositions and drove meeting confirmations through needs-based outreach.

Cold Calling Appointment Setting Lead Qualification Quota Attainment Commission Sales Sales Outreach Campaign Execution