Fanny Du Pont
@fannydupont
Experienced operations manager specializing in logistics and process optimization.
What I'm looking for
I am an accomplished operations manager with extensive experience in eCommerce and project management across diverse industries. My journey began in the financial services sector, where I honed my skills in trade finance operations, driving efficiency and compliance while managing global teams. Transitioning into the construction and manufacturing realm, I successfully led significant projects, including the façade works for iconic structures like the Abu Dhabi Louvre Museum and Dubai Frame, optimizing processes and enhancing profitability.
In my most recent role at Graphene-X, I oversaw daily operations, implementing innovative solutions that reduced shipping costs by 30% and improved customer satisfaction through AI-driven initiatives. My ability to collaborate cross-functionally has been instrumental in supporting marketing and sales efforts, ensuring seamless operations and timely delivery. I am passionate about continuous improvement and thrive on challenges that allow me to leverage my analytical skills to optimize performance metrics and operational efficiency.
Experience
Work history, roles, and key accomplishments
Ecommerce Operations Manager
Graphene-X
Feb 2021 - Mar 2025 (4 years 1 month)
Oversaw the daily operations of the online retail business, ensuring efficient logistics, inventory management, and customer satisfaction. Reduced shipping costs by 30% and decreased return management process costs by 20% through cost-effective measures.
Senior Project Manager
EFP Middle East Product LLC
Mar 2015 - Aug 2017 (2 years 5 months)
Managed operations and project execution for major façade works, including the Abu Dhabi Airport and Louvre Museum. Drove project completion, established a planning department, and improved client relationships.
Process Engineer
EFP Middle East Product LLC
Sep 2014 - Mar 2015 (6 months)
Responsible for developing and implementing process strategies, managing process resources, and optimizing current processes. Provided consulting support for ERP system implementation and transitioned improvement strategies to operations.
Trade Finance Operations Manager
Water Capital, Partner of World Bank
Aug 2011 - Dec 2013 (2 years 4 months)
Supported trade processes, data management, and reporting with a focus on Receivable Finance and Supply Chain Solutions. Drove efficiency in factoring operations by 40% and raised approval rates for financial solutions.
Business Analyst
Judiciary Federal Council
Apr 2008 - Aug 2011 (3 years 4 months)
Reviewed, analyzed, and evaluated business systems and user needs, documenting requirements and defining scope. Implemented an ERP system unifying courthouses across the country for 25,000 users.
Office Administrator
Judiciary Federal Council
Sep 2005 - Apr 2008 (2 years 7 months)
Acted as the first point of contact for the Magistrate at the Inspection Office for judicial efficiency and transparency. Managed administrative tasks and supported office operations.
Financial Advisor
ING Group
May 2004 - Sep 2005 (1 year 4 months)
Provided financial advice to clients, assisting them with investment and financial planning. Developed strong client relationships and achieved sales targets.
Education
Degrees, certifications, and relevant coursework
Universidad Iberoamericana
Bachelor of Science, Industrial Engineering
1999 - 2004
Studied Industrial Engineering, focusing on optimizing complex processes, systems, and organizations. Gained expertise in areas such as operations management, supply chain, and process improvement.
Availability
Location
Authorized to work in
Job categories
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