Akshay Anand
@akshayanand
Customer-focused B2C sales and AI-enabled eCommerce professional driving conversions.
What I'm looking for
I am a customer-focused sales and AI-enabled eCommerce professional with proven experience in B2C sales leadership, lead qualification, CRM pipeline management, and AI-assisted workflows. I blend consultative selling with outbound engagement across email, LinkedIn, and phone to convert prospects into qualified opportunities.
I have delivered AI training data workflows for global eCommerce platforms and managed end-to-end B2C automotive sales pipelines with measurable revenue impact. I use AI tools for structured research, personalization, and workflow automation while applying strong human judgment to ensure accuracy and commercial relevance.
I am experienced in CRM hygiene, KPI tracking, scenario-based selling, objection handling, and remote collaboration with cross-functional teams. I coach new sales associates and implement post-sale customer success practices to improve retention and repeat sales.
I am adaptable, self-motivated, and comfortable working in fast-paced remote environments aligned with global teams, and I am motivated to build a career in SaaS sales and managed hosting solutions while learning hosting infrastructure and digital marketing metrics.
Experience
Work history, roles, and key accomplishments
AI Trainer – E-commerce
Firstsource
Jul 2025 - Jan 2026 (6 months)
Delivered AI training data workflows for global eCommerce platforms to improve product feed quality and catalog accuracy, enhancing search relevance and conversions. Developed scenario-based datasets simulating B2C buyer journeys and collaborated with product and operations teams in remote Agile workflows.
Sales & Customer Success Manager
Tata Motors
Jun 2024 - Jun 2025 (1 year)
Managed end-to-end B2C automotive sales pipeline with a monthly revenue funnel exceeding $50K, improving conversion rates through lead qualification and consultative selling. Trained sales associates, maintained CRM hygiene, and implemented post-sale customer success practices to boost retention and referrals.
Education
Degrees, certifications, and relevant coursework
Panjab University
Bachelor of Business Administration, Marketing
2021 - 2024
Completed a Bachelor of Business Administration with a focus on Marketing, covering core business and marketing principles and practical sales-related coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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