Open to opportunities

Faith Olanike Adeyeye

@faitholanikeadeyeye

Sales Development Representative driving high-volume outbound, qualifying leads, and growing pipeline with data-driven outreach.

Nigeria

Message

What I'm looking for

I’m looking for a sales role where I can drive pipeline growth with high-volume outbound and LinkedIn prospecting, own KPIs, and stay disciplined in remote execution. I want structured coaching, clear CRM processes, and room to continuously optimize performance.

I’m a results-driven Sales Development Representative who thrives in fast-paced, remote environments. I consistently deliver 70+ qualified leads weekly, using high-volume outbound calling (700–1,000 calls daily) and structured call flows to keep pipeline moving.

I’m skilled in multi-channel outreach—cold calling and LinkedIn prospecting/social selling—to identify, engage, and convert prospects. I take a data-driven approach to performance, tracking KPIs closely and optimizing activity and conversion rates through strong objection handling and rapport building.

I manage CRM systems and documentation end-to-end, accurately recording interactions to support reporting and forecasting. I also support onboarding and share call strategies and best practices, helping teams ramp faster and perform consistently.

Before sales, I led and supported customer-facing teams and managed lead-focused campaigns, including handling 50+ calls daily and converting 100+ inbound/outbound leads monthly. Earlier, I worked as a remote Search Quality Evaluator for Google, strengthening my attention to detail and feedback-driven improvement mindset.

Experience

Work history, roles, and key accomplishments

Lead Generation & Cold Calling Specialist

Scalearmy

May 2025 - Apr 2026 (11 months)

Conducted 700–1,000 outbound calls daily to pre-qualified prospects and generated 70+ qualified transfers weekly, exceeding activity targets. Maintained accurate CRM documentation, handled objections using structured call flows, and supported onboarding of new team members.

Outbound Calling Cold Calling Lead Qualification Objection Handling CRM Management Pipeline Management Appointment Setting KPI Tracking

Team Lead / Customer Service Executive

Marvgallup Travels and Tour

Jan 2023 - Apr 2025 (2 years 3 months)

Led customer service representatives and improved service delivery through team coaching and performance tracking. Managed escalations, retained customers through effective resolution, and implemented KPI-driven performance improvement strategies.

Team Leadership Customer Service KPI Tracking Escalation Management Coaching Process Improvement Data Tracking Customer Retention

Marketing Officer

MyAdmissionLinks Educational Consult

Jul 2021 - Nov 2022 (1 year 4 months)

Managed and converted 100+ inbound and outbound leads monthly for international student recruitment targeting UK and Europe markets. Reduced lead conversion delays by 40% by improving follow-up systems and building client relationships across phone, email, and digital channels.

Lead Generation Lead Conversion Follow Up Systems Relationship Management International Recruitment Campaigns Marketing Operations

Customer Support Officer

Jay-Young Investment Company

Nov 2020 - Jul 2021 (8 months)

Handled 50+ customer calls daily, resolving inquiries while maintaining high satisfaction and accuracy of records. Managed multichannel customer communications (phone, email, and chat) efficiently for operational use.

Customer Support Multichannel Support Customer Management Communication Skills Data Documentation Customer Satisfaction

Search Quality Evaluator

Google

Feb 2017 - Mar 2021 (4 years 1 month)

Evaluated search engine results for quality and relevance and provided data-driven feedback to improve user experience and search accuracy. Supported continuous improvements through structured assessment and reporting.

Search Quality Evaluation Relevance Research And Analysis Documentation Remote Work