Faith Chelaite

I am a highly organized and proactive administrative professional with over eight years of hands-on experience in office administration, customer support, and virtual assistance. I specialize in executive calendar management, meeting coordination, and maintaining accurate records while supporting cross-functional teams.

I have a strong track record of delivering front-line client support via email, chat and social media, using CRMs such as Zoho, Zendesk, and Freshdesk to document issues, generate reports, and improve processes. I’m comfortable with Microsoft Office, Google Workspace, and remote collaboration tools including Zoom, Slack, Trello and Google Sheets.

In freelance and in-house roles I have managed executive calendars, coordinated webinars and virtual events, prepared progress and CRM performance reports, and supported onboarding and documentation efforts. I consistently prioritize confidentiality, timeliness, and clear client communication.

I am seeking a dynamic administrative or guest-services role where I can contribute strong organizational, communication and problem-solving skills to streamline operations and improve client experiences.