Fahim Ansari
@fahimansari
Customer service and administration professional who transforms complex issues into clear next steps.
What I'm looking for
I’m a highly organized, detail-oriented professional and a problem solver who quickly grasps complex situations and turns them into manageable tasks. With over 10 years of experience, I provide thorough administrative, customer service support to senior executives as well as direct customers.
In recent roles, I support medical records as a Medical Records Support Associate (XS | Health LLC., USA) and lead customer service as a Customer Service Supervisor (Mindbridge BPO, Pakistan). Earlier, I’ve served as a Customer Service Representative (Freedom Fighters Network, USA) and managed administrative responsibilities as an Administrative Manager (Firaj Textile, Pakistan).
I’m fully computer literate and a quick learner, with strong ability to communicate clearly and work effectively with people of different backgrounds. I bring a cooperative, people-focused approach—consistent positivity, friendly communication, and dependable coordination to deliver required work.
Experience
Work history, roles, and key accomplishments
Medical Records Support Associate
XS | Health LLC
May 2020 - Present (6 years 2 months)
Provided medical records support as a Medical Records Support Associate. Used Office and collaboration tools including Office 365 and Google Suite, along with Zoom, Teams, and Skype.
Customer Service Supervisor
Mindbridge BPO
Oct 2010 - Dec 2019 (9 years 2 months)
Served as a Customer Service Supervisor, supporting customer service operations from 2010 to 2019.
Customer Service Rep
Freedom Fighters Network
Aug 2014 - Dec 2014 (4 months)
Worked as a Customer Service Representative, providing customer service support for Freedom Fighters Network.
Administrative Manager
Firaj Textile
Jan 2006 - Oct 2010 (4 years 9 months)
Managed administrative responsibilities at Firaj Textile while maintaining a positive, people-focused approach.
Education
Degrees, certifications, and relevant coursework
American International University, Pakistan
Master of Business Administration, Business Administration
1996 - 1998
Earned an MBA from American International University, Pakistan from January 1996 to September 1998.
Pak Aims, Pakistan
Bachelor of Business Administration, Business Administration
1994 - 1995
Earned a BBA from Pak Aims, Pakistan from January 1994 to December 1995.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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