Open to opportunities

Faheem Ahamed

@faheemahamed

Message

Experienced sales and client-relationship professional driving revenue and customer satisfaction.

India

Message

What I'm looking for

I seek a customer-focused sales role where I can lead teams, drive revenue, build lasting client relationships, and improve processes through data and feedback.

I am a seasoned sales and client-relationship professional with progressive experience across logistics, healthcare and diagnostics, and safety equipment sectors. I have repeatedly met sales targets while building and maintaining strong client relationships and delivering high levels of customer satisfaction.

My roles have ranged from Sales Executive and Business Development Manager to Senior Client Relationship Executive and Senior Sales Executive, where I led teams, handled escalations, and coordinated cross-functional efforts to resolve customer issues.

I bring practical skills in needs-based selling, negotiation, problem solving, CRM record-keeping, and territory analysis, supported by an MBA and a BCA. I focus on improving processes through feedback and data-informed decisions.

I seek to apply my sales leadership, client-management, and coordination strengths to a growth-oriented company that values customer-centric solutions and continuous improvement.

Experience

Work history, roles, and key accomplishments

Senior Sales Executive

Bluefence Systems Private Limited

Nov 2024 - Jul 2025 (8 months)

Led customer issue resolution and a team to ensure satisfaction, provided product expertise for safety equipment, trained junior staff, and collaborated with sales and logistics to resolve escalations.

Senior Sales Team Leadership Product Knowledge Training CRM Cross Functional Collaboration

Corporate Sales Executive

Vijaya Diagnostic Centre Private Limited

Dec 2023 - Apr 2024 (4 months)

Promoted and sold diagnostic services, performed cost-benefit and needs analyses, built relationships with clients and medical staff, coordinated sales efforts, and maintained accurate sales records.

Corporate Sales Trade Marketing Needs Analysis Relationship Building Sales Reporting CRM

Patient Relationship Officer

Kamkshi Care Hospital

Dec 2022 - Dec 2023 (1 year)

Managed patient relationships by addressing concerns, coordinating with clinical teams, resolving issues, and ensuring high levels of patient satisfaction.

Patient Relations Problem Solving Communication Coordination Escalation Management Record keeping

Senior Client Relationship Executive

Lifecell International Private Limited

Feb 2022 - Jun 2022 (4 months)

Built and maintained strong client relationships, negotiated with stakeholders, resolved client problems, and coordinated with internal teams to ensure client satisfaction.

Client Relationship Management Negotiation Problem Solving CRM

Business Development Manager

Infinity Exim Logistics Private Limited

Jan 2018 - Nov 2020 (2 years 10 months)

Managed customer inquiries, provided product information and technical/billing assistance, and supported order taking to grow business and maintain high service levels.

Business Development Customer Support Order Management Technical assistance Billing Support Product Knowledge Client Communication Relationship Building

Sales Executive

JMJ Logistics and Transportation

May 2015 - Apr 2017 (1 year 11 months)

Conducted needs-based selling using non-scripted probing techniques, maintained product and pricing knowledge, and achieved sales targets while maximizing opportunities on each call.

Inside Sales Customer Retention Data Entry Answering Phones Sales Target Achievement