Open to opportunities

Athul kr

@athulkr

Message

I am a senior sales expert driving customer satisfaction and team performance.

India

Message

What I'm looking for

I seek a role where I can lead sales and support teams, improve customer experience, and implement efficient workflows in a collaborative, growth-oriented company with opportunities to mentor and drive measurable results.

I have over 3 years of experience in sales and customer service, leading teams to meet targets while improving customer satisfaction. At Concentrix I led a team that delivered a 26% increase in positive customer feedback, trained new employees, streamlined workflows, and consistently met deadlines.

I take a proactive approach to resolving customer concerns, mentoring colleagues, and maintaining high productivity and service quality. I was recognized as best employee for two consecutive months and hold a B.Sc. in Electronics.

Experience

Work history, roles, and key accomplishments

Senior Sales Representative

Concentrix

Jan 2023 - Jan 2024 (1 year)

Led a sales team to consistently meet targets and increased positive customer feedback by 26% through training, workflow streamlining, and continuous coaching.

Sales Leadership Customer Service Workflow Optimization Performance Management Coaching CRM KPI Tracking

Customer Executive

[24]7.ai

Jan 2021 - Jan 2023 (2 years)

Provided consultative customer support by matching clients to suitable products, resolving concerns efficiently, and maintaining high service quality.