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Vijay Kumar

@vijaykumar21

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Sales and customer service leader with 25+ years across pharma, hospitality, and hospital sales.

India

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What I'm looking for

I am seeking a senior sales role focusing on hospital, hospitality, or pharma accounts where I can drive revenue, build long-term client relationships, and mentor junior staff.

I am a results-driven sales and customer service professional with extensive experience in pharma, hospital and hospitality sales across India and the Gulf. Over 25 years I have driven revenue, built B2B relationships, and consistently met sales targets.

In Qatar, I spent 12+ years promoting medical and service solutions to hospitals, hotels, and service providers, securing long-term contracts and improving client retention. In India I led pharma sales and business development, expanded territory performance, and trained junior staff.

My strengths include client acquisition, negotiation, complaint handling, and after-sales service, supported by practical skills in sales reporting using MS Word and Excel. I communicate effectively in English, Tamil, Malayalam and Hindi.

I hold a B.Sc., a PGDCA, and certifications in safety management and clean room testing, and I bring a disciplined, customer-focused approach aimed at driving measurable business growth.

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Experience

Work history, roles, and key accomplishments

Sales & Customer Service

MP Qatar Trading WLL

Jan 2012 - Jan 2024 (12 years)

Promoted medical and service solutions to hospitals and hospitality clients across Qatar, securing long-term contracts and consistently contributing to sales growth and client retention.

B2B Sales Client Relationship Management Negotiation Account Management Sales Reporting

Sales Executive

First Flight Couriers Ltd

Jan 2010 - Jan 2011 (1 year)

Handled branch-level sales and customer support operations, managing client communication and issue resolution to ensure customer satisfaction.

Sales Operations Customer Support Client Communication Account Management

Area Business Executive

Venus Remedies Limited

Jan 2009 - Jan 2010 (1 year)

Managed client interactions, maintained sales records, and coordinated office activities to support sales and customer follow-ups.

Client Management Record keeping Sales Support

Area Business Executive

Pharma Industry

Jan 1998 - Jan 2010 (12 years)

Drove pharma product sales and business development across Tamil Nadu, achieving monthly and yearly targets and strengthening relationships with doctors, hospitals, and healthcare institutions.

Business Development Territory Management Key Account Management Sales Training