Vijay Kumar
@vijaykumar21
Sales and customer service leader with 25+ years across pharma, hospitality, and hospital sales.
IndiaWhat I'm looking for
I am a results-driven sales and customer service professional with extensive experience in pharma, hospital and hospitality sales across India and the Gulf. Over 25 years I have driven revenue, built B2B relationships, and consistently met sales targets.
In Qatar, I spent 12+ years promoting medical and service solutions to hospitals, hotels, and service providers, securing long-term contracts and improving client retention. In India I led pharma sales and business development, expanded territory performance, and trained junior staff.
My strengths include client acquisition, negotiation, complaint handling, and after-sales service, supported by practical skills in sales reporting using MS Word and Excel. I communicate effectively in English, Tamil, Malayalam and Hindi.
I hold a B.Sc., a PGDCA, and certifications in safety management and clean room testing, and I bring a disciplined, customer-focused approach aimed at driving measurable business growth.
Experience
Work history, roles, and key accomplishments
Sales & Customer Service
MP Qatar Trading WLL
Jan 2012 - Jan 2024 (12 years)
Promoted medical and service solutions to hospitals and hospitality clients across Qatar, securing long-term contracts and consistently contributing to sales growth and client retention.
Sales Executive
First Flight Couriers Ltd
Jan 2010 - Jan 2011 (1 year)
Handled branch-level sales and customer support operations, managing client communication and issue resolution to ensure customer satisfaction.
Area Business Executive
Venus Remedies Limited
Jan 2009 - Jan 2010 (1 year)
Managed client interactions, maintained sales records, and coordinated office activities to support sales and customer follow-ups.
Area Business Executive
Pharma Industry
Jan 1998 - Jan 2010 (12 years)
Drove pharma product sales and business development across Tamil Nadu, achieving monthly and yearly targets and strengthening relationships with doctors, hospitals, and healthcare institutions.
Medical Executive
Triton Laboratories
Jan 2004 - Jan 2008 (4 years)
Worked as a medical executive supporting sales and client engagement activities within the pharmaceutical domain.
Senior Sales Executive
Camlin Limited
Jan 2000 - Jan 2004 (4 years)
Served as senior sales executive responsible for driving sales activities and managing key customer relationships.
Medical Representative
Dolphin Laboratories Limited
Jan 1995 - Jan 1999 (4 years)
Conducted medical representative duties including promoting pharmaceutical products and building relationships with healthcare professionals.
Education
Degrees, certifications, and relevant coursework
Clean Room Testing Certificate Board - Ireland
CTCB-I Clean Room Testing Certificate, Clean Room Testing
2016 -
Holds the CTCB-I Clean Room Testing certificate valid from 2016 to 2026.
MSME Development Institute
Safety Management Certification, Safety Management
2010 - 2010
Obtained a Safety Management Certification from MSME Development Institute in 2010.
CNC College, Erode
Bachelor of Science, Science
1990 - 1993
Completed a Bachelor of Science degree at CNC College, Erode, focusing on core science subjects.
Tamil Nadu Institute of Technology, Erode
Postgraduate Diploma in Computer Applications, Computer Applications
Completed a Postgraduate Diploma in Computer Applications (PGDCA) covering computer applications and software tools.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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