Fabiana Corongiu

I am an experienced professional with over 20 years in various roles, including call center agent, assistant manager, technical support representative, and quality assurance analyst. My expertise lies in team management, customer interactions, and quality assurance across diverse industries. Currently, I work as an AI Content Evaluator at Outlier, where I review and assess AI-generated content for accuracy and adherence to guidelines.

In my previous role as an Insurance Administrator at Hiscox S.A., I managed policy administration tasks and ensured customer satisfaction through accurate policy handling. My experience as a Technical Support Representative at Teleperformance allowed me to resolve complex IT issues efficiently and conduct training sessions for end-users. I have also held various roles in sales, management, and HR across Germany and Portugal, which has enriched my understanding of customer service and operational excellence.