Open to opportunities

bruno User

@brunouser4

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Content reviewer and trust & safety specialist with executive assistant experience.

Portugal

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What I'm looking for

I seek remote or hybrid roles in trust & safety or content moderation with clear policies, rotational shifts, and opportunities to apply cross-cultural moderation and CRM skills.

I am a content moderation and trust & safety professional with over five years of experience moderating AI, video, image and web content across US, Brazilian and Portuguese projects. I combine strong policy adherence with CRM and back-office experience, and have supported customer service and financial back-office functions.

Skilled in cross-cultural moderation, reporting, and digital content analysis, I deliver accurate decisions under rotating shifts and tight SLAs. I am adaptable, proactive, bilingual (Portuguese native, English C1), available for remote or hybrid roles, and eligible to work across the EU.

Experience

Work history, roles, and key accomplishments

Content Reviewer Analyst

Accenture

Oct 2023 - Aug 2025 (1 year 10 months)

Moderated AI-generated content, videos and websites for Trust & Safety projects, applying client policies and US/Brazilian/Portuguese cultural context to reduce policy violations. Used CRM and IT tools to document decisions and improve moderation accuracy.

Trust and Safety Content Moderation CRM Cultural Sensitivity (US Brazil Portugal)Social Media Management QA

Content Moderator Analyst

Majorel

Jan 2020 - Jul 2023 (3 years 6 months)

Moderated websites, videos and photos per client guidelines across US, Brazilian and Portuguese content, delivering consistent decisions with autonomy and supporting Trust & Safety operations. Adapted to rotating shifts and bilingual workloads.

Content Moderation Trust and Safety Bilingual Support (Portuguese English)Social Media Moderation Reporting

Back Office Assistant

Millennium BCP

Aug 2018 - Dec 2019 (1 year 4 months)

Provided financial support and customer service for bank accounts and insurance, handled phone and email inquiries, managed data and proposed savings solutions to improve client outcomes.

Customer Service Back Office Operations Data Management Problem Solving Reporting