Favour User

I am an AI content operations and quality manager with 4+ years refining generative-AI outputs and building scalable content workflows.

I have driven measurable quality improvements—improving output accuracy by 80% and reducing hallucination rates by 60%—while authoring editorial guidelines, structured templates, and a content QA dashboard for real-time assessment.

I design operational systems and SOPs that scale: I increased productivity across 700+ remote contributors by 60%, developed escalation and feedback tools, and trained 200+ vendor staff to ensure annotation integrity and model-ready data.

I am committed to collaborative, data-driven work that embeds QA insights into retraining loops, elevates team fluency with GenAI tooling, and delivers consistent, high-quality content at scale.