Dagmara Dusowska

Provided process support and content operations for client workflows, improving accuracy and turnaround for assigned tasks in a high-volume environment.

Handled customer inquiries and provided support across channels, maintaining service levels and resolving issues for clients between Jul 2024 and Jan 2025.

Supported safety incident inquiries and conducted market research surveys remotely, contributing to data collection and customer feedback analysis from May 2023 to Jan 2024.

Managed guest check-ins/outs, room allocations, bookings amendments, invoicing and bar service, ensuring smooth front-desk operations between Nov 2021 and Dec 2022.

Performed quality control of medical leaflets, sample checks, release orders and invoice processing, maintaining compliance with customer specifications from Jun 2016 to Jun 2021.

Coordinated training on procedures and food safety, updated documentation and supported line quality checks and team leadership from Mar 2013 to Jun 2016.

Conducted quality checks on incoming fruit deliveries, temperature monitoring, sample inspections and customer queries, producing reports and corrective actions from Jun 2012 to Mar 2013.

Operated card-manufacturing machinery in the finishing department and performed quality checks on produced credit cards between Jul 2010 and Jun 2012.

Provided housekeeping and sanitation support within NHS facilities, maintaining cleanliness and infection-control standards from Mar 2009 to Jul 2010.

Completed Entry 3 level studies at Evesham College focusing on foundational skills and progression preparation.

Undertook IT studies in Owidz covering practical and theoretical information technology topics.

Completed upper secondary education at High School No. 1 Nicolaus Copernicus in Starogard Gdański.

Completed primary and lower secondary education at Public Primary School No. 4 with integration branches.