Looking for a job

Ezinne Oranezi

@ezinneoranezi

Message

I support customers across phone, email, and live chat, resolving issues and strengthening retention.

Nigeria

Message

What I'm looking for

I'm looking for a customer-facing role where I can resolve enquiries across phone, email, and live chat, maintain accurate records, collaborate with internal teams, and help improve the customer experience.

I've supported customers across real estate, healthcare, and service environments, handling enquiries through phone, email, live chat, and other customer-facing channels.

At Sylvastar Residencies, I managed client communication, supported the online academy by confirming attendee participation, coordinated appointments, and maintained accurate customer records and follow-up information.

Previously at Slimmex Unibloom International and WellaHealth, I recorded CRM interactions, resolved and escalated customer concerns, supported onboarding, and built positive customer relationships through responsive communication.

Experience

Work history, roles, and key accomplishments

Customer Relations Manager

Sylvastar Residencies

Jan 2025 - Dec 2025 (11 months)

Managed customer communication and served as a consistent point of contact for client requests and service-related needs. Supported the company's online academy by contacting prospective attendees and following up to ensure informed participation.

CRM Management Follow up Documentation Administrative Support