Ezhil Arasu

I am a dedicated Customer Relationship Executive with over five years of hands-on experience improving customer satisfaction and retention. I revamped CRM processes to raise satisfaction scores by 20% and implemented personalized engagement strategies that increased retention by 15%.

My background spans customer support, sales operations, escalation management and client relationship work across retail and technology services, where I maintained a 95% customer satisfaction rate and contributed to a 20% revenue uplift through targeted campaigns.

I combine strong communication, leadership and analytical skills with practical tools expertise (Canva, Google Sheets/Slides, basic Photoshop) to streamline processes and present insights, and I am eager to join a collaborative team to continue driving measurable customer and business outcomes.